Refunds can only be issued for those who have reported a technical issue during the game and it proves to be a fault of our providers and cannot be rectified.
Please note, that if you do not watch a stream through choice, or don’t report a technical issue to customer service during the game, we will not be able to issue a refund.
Refunds will not be issued for supporters attempting to access via a VPN or using a smartphone or tablet browser.