Bristol City TV Support

Account 3

• I can’t login or have forgotten my password.
• I want to cancel my monthly subscription. How do I do this?
• Will my existing seasonal or monthly subscription automatically renew?

General 8

• What games can I watch?
• What devices/browsers can I watch on?
• Does my live video subscription allow access to live audio commentary when a match cannot be broadcast?
• When does LIVE VIDEO start?
• When does Live Audio start?

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Technical 8

• I receive an ‘unauthorised country’ message when trying to access the live video?
• Can I watch the game on my Smart TV, or cast to my connected devices?
• I’m stuck in a login loop, or when I click Play the website does nothing
• My feed is buffering
• What are the system requirements?

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